• Best Quality

    Our dedication to strategic sourcing sets us apart in the laser industry

  • Good Price

    Our streamlined supply chain, results in competitive prices in the industry

  • Fast Delivery

    Our trusted network of logistics ensures swift and secure delivery of products

  • Quick Stock

    Our priority of stock assure that the must-haves are always available

General, Order Process, Shipping, Products & Services related Questions

Frequently Asked Questions (FAQs) Nova Laser

Where is Nova Laser based?

We are headquartered in Ahmedabad, Gujarat, serving customers across India with high-quality fiber laser consumables and machines.

We’re a registered business specializing in fiber laser consumables and machines. Check our:

  • GSTIN : 24AMVPV8489R2Z9
  • Google My Business reviews ( https://tinyurl.com/sfss9vwt )

How can I contact Nova Laser?

ou can reach us at:

 Do you provide invoices & warranty for products?

Absolutely! All orders include:

  • GST-compliant invoices (for business purchases).
  • Warranty on cosumables & machines (terms vary by product – ask our team).

What happens after I place an order online?

Once your order is confirmed:

  1. Our team will connect via WhatsApp, sharing a thank-you message and a picture of your ordered material.
  2. We’ll call to verify details. For COD orders, we may request a prepaid payment (to avoid scams).
  3. Your order is shipped via Shree Maruti/DTDC Air Couriers, with tracking details shared on WhatsApp.

What payment methods do you accept?

We accept:

  • UPI (PhonePe/GPay/etc.)
  • Bank Transfer (NEFT/IMPS)
  • Credit/Debit Cards (via Razorpay/other gateway)

What if my parcel doesn’t arrive on time?

While logistics delays are rare (and beyond our control), we’llactively assistin tracking your shipment. Contact us for updates!

Why does Nova Laser prefer prepaid over COD orders?

COD orders have higher scam risks. To ensure trust:

  • We share product pictures via WhatsApp.
  • Request prepaid conversion for faster, safer delivery.
    (We’re a trusted brand for fiber laser consumables in India!)

What if I receive a damaged product?

Contact us within 24 hours with photos/video proof. We’ll replace it free(terms apply).

Do you sell fiber laser cutting machines?

Yes! We supply Fiber Laser Cutting Machines alongside consumables.

Do you offer fiber laser welding machines?

Absolutely! We provide Handheld Fiber Laser Welding Machines for industrial applications.

What are OEM Protective Lenses?

OEM Protective Lenses are 100% functional, unbranded alternatives to original lenses, with identical coatings, thickness, and compatibility.

Do you supply bulk orders for businesses?

Yes! We offer corporate/bulk discounts. WhatsApp us for quotes.